Hire me

30min 60min 60min-Emergency
Remote-Beratung, 30 Minuten Remote-Beratung, 60 Minuten Notfall Remote-Beratung, 60 Minuten
50,00€ inkl. MwSt 100,00€ inkl. MwSt 150,00€ inkl. MwSt

FAQ

By booking, you confirm that you have taken note of these FAQ. They thereby become part of the consulting contract. Please also note our legal information below.

Hourly Rate & Billing

  • I offer sessions of 30 minutes and 1 hour, billing is by advance payment for first-time customers and on invoice for regular customers.
  • Hourly rates for more extensive projects/assignments vary depending on the scope and complexity of the project.
  • Estimates can be given if the scope or effort is clearly defined.
  • For complex tasks/projects, a one-hour coordination may be necessary. The costs will be credited to the actual project.

Cancellation Fee

  • If the appointment is cancelled by the client, a cancellation fee of €2.50 will be charged. This covers the bank/credit card charges.
  • If the appointment is cancelled within less than 4 hours before the start or not attended, a cancellation fee of 50% of the session price will apply.
  • The remaining amount will be refunded.

Liability & Warranty

  • I accept no liability whatsoever for any damage that may arise from our actions or recommendations.
  • Due to the nature of the work I carry out, there are no guarantees or refunds for services on an hourly basis.
  • Each hour worked by me will be invoiced irrespective of the result of the service.
  • I provide non-binding recommendations or estimates of the amount of work required to implement a solution or fix a problem. However, it is up to you to tell me the upper limit for the number of hours I may spend per assignment.

Topics & Expertise

I offer consulting for Unifi/Ubiquiti, Synology, Mac, networks and pretty much everything that has to do with Linux or Unix. Additionally, I offer consulting for SAP platform technology (SAP Basis).

Tools & Requirements

  • For the remote session we will use Microsoft Teams.
  • If Teams does not work for remote access to a system, we are going to use RustDesk (a free alternative to TeamViewer).
  • I prefer not to use other meeting clients or remote connection software.

Business Hours

  • My service hours are Monday to Friday from 9am to 6pm, except weekends and public holidays.
  • The actually available appointments are given in the booking calendar.
  • The booking must be made at least two days in advance and confirmed by myself.
  • I will contact you via the email address you provided when making your booking.

Documentation, screen-shots, further info

  • For the appointment to be successful, it is essential that you provide me with all the necessary information, documents, etc. in good time.
  • After I have responded to your initial enquiry with a booking link, you can send me any information you think would be helpful for your appointment if required.
  • Any information you send prior to an appointment will be reviewed and used solely at my discretion. I am not obliged to review documents prior to an appointment as this is considered billable time.
  • DO NOT send passwords or confidential information via email or contact forms. I will either ask you for this information during your appointment or arrange a secure transmission method for this information.